How much is it to ship internationally?

International shipping costs can vary for many reasons; per country we deliver to, the product you are purchasing, the website you are browsing and the currency you are shopping in. Our international customers should be aware that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

Due to the ever-changing global situation and frequent price changes across the courier network, in some rare cases, orders shipping to international countries may incur a surcharge post-purchase. In this case we will contact you to discuss your order before dispatch. To receive an accurate shipping cost for all international orders please ensure you are shopping on the correct website for your delivery country and contact our Sales team via the Contact Us page.

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How fast can my products be shipped internationally?

Faster than you think! Every country we ship to has an express shipping option so wherever you are in the world we aim to get you playing your favourite sport within 2-3 working days.

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Can I track my order with an international shipment?

Of course! We always want you to feel and safe and secure with every purchase you make from us. All our delivery couriers provide us with international tracking information which will be sent to you in a separate email.

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Is the returns policy the same when shipped internationally?

Yes, the 30 day returns policy still stands. If you’re not completely 100% satisfied with your order get in touch with us as soon as possible so we can try and resolve the issue, in many cases we’ll find a solution so that you won’t even need to return your items.

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Do I have to pay for Postage for an international Return?

Yes, just like the UK if you choose to return your order back to us you will be liable for the costs. We recommend using a courier who provides you with a tracking number, we are not liable for any products that go missing.

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Can I contact you in any other language except English?

If you want to speak to us over the phone then English will be the only way our customer care team will be able to communicate with you. But if you feel your English writing is not the strongest, we are happy to try and translate any emails to the best of our ability and send them back to you in your language of choice.

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How do I contact you from abroad?

You can always email any enquiries to [email protected] or if you’re looking to chat about an existing order our customer care team are able to help by emailing [email protected]. Alternatively, we have a great live chat system through our website where you can speak to members of our sales and customer care team.

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